Terms & Conditions

• All bookings must be made in advance through our website or approved booking platform.
• Your place is confirmed once payment has been received.
• Spaces are limited and are allocated on a first-come, first-served basis.

• Please arrive 10–15 minutes before the session begins.
• Sessions start promptly. Late arrivals may not be admitted to avoid disrupting the experience for other participants.
• Please silence mobile phones before entering the space.

We understand that plans can change.

Cancellations

• Cancellations made more than 48 hours before the event will receive a full refund or the option to transfer to another available session.
• Cancellations made within 48 hours of the event are non-refundable.
• No refunds are available for missed sessions or no-shows.

Transfers

Where possible, bookings may be transferred to another event if requested at least 48 hours before the session. Transfers are subject to availability.

Event Cancellation

If we need to cancel or reschedule a session due to unforeseen circumstances, you will be offered either:

• A full refund, or
• A transfer to a future session.

Sound baths are intended to support relaxation and wellbeing but are not a substitute for medical treatment, diagnosis or professional healthcare.

By attending, you acknowledge that you are participating voluntarily and accept full responsibility for your own health and wellbeing.

Please consult your healthcare professional before attending if you:

• Are in the first trimester of pregnancy.
• Have epilepsy or a history of seizures.
• Have a pacemaker or other implanted medical device.
• Have severe sound sensitivity.
• Have a serious mental health condition where deep relaxation or meditation may not be appropriate.
• Have any medical condition you believe may be affected by sound or vibration.

If you have any concerns, please contact us before booking.

During the session you are encouraged to:

• Adjust your position whenever needed.
• Leave the room quietly if necessary.
• Listen to your body throughout the experience.

While every effort is made to provide a safe and supportive environment, attendance is entirely at your own risk.

We accept no responsibility for:

• Loss or damage to personal belongings.
• Injury sustained as a result of failing to follow instructions.
• Any physical or emotional responses experienced during or after the session.

By attending, you confirm that you have read and understood this disclaimer and accept these terms.

Occasionally photographs or short videos may be taken for promotional purposes.

We will always respect your privacy. If you would prefer not to appear in any photographs or videos, please let us know before the session begins.

If you have any questions regarding these Terms & Conditions, Refund Policy or Disclaimer, please get in touch before booking. We are always happy to help.